Terms of Service Agreement

Welcome to Global Caseway! We're thrilled to have you join us on our website, globalcaseway.com, where we offer a range of services tailored just for you.

By using our Services, you are indicating your acceptance of the following terms and conditions.

  1. Consent to Electronic Communications and Notifications: By registering with Global Caseway, you agree that we may send you communications or notifications regarding our Services, including updates and promotional materials, via email. You can opt out of these communications at any time by following the provided instructions.
  2. User Conduct and Acceptable Use Policy: We want everyone to have a positive experience on our site. Therefore, unauthorized use of our Services or any misuse of our site is strictly prohibited. This includes activities such as copying, selling, or distributing our services without our consent, or using our Services for unlawful purposes. If you're sharing content on our site, make sure you have the right to do so and that the content complies with applicable laws. We don't claim ownership over user-generated content, but we reserve the right to take action if we believe a user's conduct violates our guidelines.
  3. Security: We take security seriously. Your data stored with Global Caseway is encrypted using industry-standard methods. We utilize trusted services, such as Google Cloud Storage, for data storage.
  4. Privacy:Your privacy is important to us. Global Caseway is committed to protecting your personal information and ensuring compliance with data protection laws. This Privacy Policy explains how we handle user data, including information provided by users and accessed through integrated services.

    1. What Data We Collect:Global Caseway collects minimal user data necessary for providing immigration-related services. The types of data we may collect include:
    • User account information (name, email address, and contact details).
    • Immigration-related details voluntarily provided by users.
    • Payment information (if applicable for subscription services).

    2. How We Use Your Data:We use user data to:
    • Provide and improve our immigration-related services.
    • Authenticate users and offer secure access to the platform.
    • Send necessary updates, notifications, and support responses.
    • Ensure compliance with legal requirements.

    3. Data Protection & Security:We implement industry-standard security measures to protect your data from unauthorized access, misuse, or breaches. These include:
    • Data encryption during transmission and storage.
    • Access control measures to prevent unauthorized usage.
    • Secure authentication for user login and account access.

    4. Data Retention & Deletion:We retain user data only for as long as necessary to provide our services or as required by law. Users have full control over their data and can delete their own data at any time or Users can request data deletion by contacting our support team.

    Google API Integration & Data Usage:In addition to the general privacy policy, Global Caseway integrates with Google services to provide users with enhanced functionality. Our use of Google APIs is fully transparent, and we do not store or share any user Google data. Below are details about our integration:

    1. How We Use Google API Data:- Global Caseway does not collect, store, or process Google user data. - We provide an integration that allows users to connect their Google account to our platform for accessing their own data securely. - Any data accessed via Google API is used only within the active user session and is not stored or shared with third parties.
    2. Permissions We Request & Their Purpose:When you connect your Google account, our app may request access to:
    • Google Drive: To allow users to upload and manage their own immigration-related documents.
    • Google Calendar: To help users schedule, track, and receive reminders for important immigration deadlines.
    • Google Meet: To enable users to schedule and join virtual meetings related to their immigration process. - Users can generate Google Meet links directly from the platform. - Global Caseway does not record or store any meeting data, transcripts, or metadata. - Meeting links are generated securely and are only accessible to the user.
    This access is strictly user-controlled, and no data is stored, processed, or shared by Global Caseway.
    3. Data Security & User Control:- Global Caseway ensures secure authentication and access via Google’s OAuth process. - Since we do not store Google user data, there is no risk of unauthorized storage or misuse. - All data access is handled securely through Google's API, following Google's data privacy and security standards.
    4. How Users Can Manage or Revoke Access:Users have full control over their Google data access and can manage permissions at any time by:
    • Visiting Google Security Settings.
    • Selecting Global Caseway and revoking permissions.

    5. Compliance with Google API Data Policies:- Our integration complies with Google’s API Services User Data Policy. - We do not sell, rent, or share user data with third parties. - Users retain complete ownership and control over their Google data while using our platform.

    Changes to Privacy Policy:We may update this policy periodically. Users will be notified of any significant changes that affect their privacy or data rights.

    Contact Us:For any privacy concerns or questions regarding Google API integration, you can contact us at: 📧 Email: [email protected]
  5. Warranties: While we strive to provide the best services, we can't guarantee perfection. By using our Services, you acknowledge that we're not liable for any technical errors or interruptions. We encourage you to utilize our backup services to safeguard your data.
  6. Limitations of Liability: We're not liable for any damages arising from your use of our Services, even if we've been advised of the possibility of such damages. If you're dissatisfied with our Services, your sole remedy is to stop using them.
  7. Indemnification: You agree to indemnify and hold Global Caseway harmless from any losses, expenses, or damages resulting from your violation of this agreement.
  8. Termination of Service: You can terminate your account at any time by notifying us. Upon termination, you can request a backup of your data. We reserve the right to deactivate accounts for non-payment or misuse.
  9. Payment of Fees; Automatic Renewal: Fees for our Services are available on our website and may change with notice. We automatically renew subscriptions and charge the payment method on file.
  10. Refund of Charges: Our services are prepaid and non-refundable after the initial 30 days. This includes premature termination of accounts.
  11. Choice of Law and Location for Resolving Disputes: These terms are governed by the laws of the International Court of Justice, and any disputes will be resolved in accordance with its procedures.
  12. Notices to Global Caseway: You can reach us at [email protected].
  13. Other Terms: If any part of these terms is deemed invalid, the remainder will still apply. These terms are subject to change, so please check back periodically for updates. If you have any questions, don't hesitate to contact us at [email protected]. We're here to help!

Please note that by using our Services, you confirm that you have thoroughly reviewed, understood, and legally consent to abide by these terms and conditions.